Terms and conditions

Terms and Conditions – Merchant Logistics B.V.

Company Information:

Merchant Logistics B.V.
Chamber of Commerce number: 20114191
Establishment number: 000018597858
Establishment type: Head office
Legal form: Private limited company with standard structure
Trade names: Merchant Logistics B.V.
Registration date: March 5, 2004
Years active: 21
Company status: Active

Article 1 – Definitions

In these terms and conditions, the following definitions apply:
1.1 Merchant Logistics B.V.: the service provider, based in [city of establishment], registered with the Chamber of Commerce under number 20114191.
1.2 Client: any natural or legal person who uses the services of Merchant Logistics B.V.
1.3 Services: all logistics services offered by Merchant Logistics B.V., including transport (sea and air freight), storage, order processing, customs handling, and other related services.

Article 2 – Applicability

2.1 These terms and conditions apply to all offers, assignments, agreements, and service deliveries by Merchant Logistics B.V., unless agreed otherwise in writing.
2.2 Deviations from these terms are only valid if agreed in writing.

Article 3 – Offers and Agreements

3.1 All offers are non-binding unless stated otherwise.
3.2 An agreement is concluded once the client accepts an offer from Merchant Logistics B.V. either in writing or verbally.
3.3 Merchant Logistics B.V. reserves the right to refuse assignments without stating reasons.

Article 4 – Execution of Services

4.1 Merchant Logistics B.V. executes the agreed services to the best of its knowledge and ability.
4.2 Unless explicitly agreed otherwise, execution is based on normal working hours and conditions.
4.3 Any delivery terms are indicative and not strict deadlines, unless agreed otherwise in writing.

Article 5 – Client Obligations

5.1 The client must provide all necessary information in a timely, complete, and accurate manner.
5.2 Any damage resulting from incomplete or incorrect information is the responsibility of the client.

Article 6 – Rates and Payment

6.1 All prices are exclusive of VAT, unless stated otherwise.
6.2 Payment must be made within 30 days of the invoice date, unless agreed otherwise.
6.3 In the event of late payment, the client is in default by operation of law and statutory interest is due.

Article 7 – Liability

7.1 Merchant Logistics B.V. is not liable for any damage, unless caused by intent or gross negligence.
7.2 Liability is in all cases limited to the amount paid out under Merchant Logistics B.V.’s liability insurance in the relevant case.
7.3 Damage claims must be reported in writing within 5 working days after discovery.

Article 8 – Force Majeure

8.1 In the event of force majeure, Merchant Logistics B.V. is entitled to suspend the execution of the agreement or to terminate the agreement in whole or in part.
8.2 Force majeure includes, among other things: natural disasters, war, strikes, epidemics, government measures, transportation problems, or technical failures beyond the control of Merchant Logistics B.V.

Article 9 – Retention of Title

9.1 All goods remain the property of Merchant Logistics B.V. until the client has fully met all payment obligations.

Article 10 – Disputes and Applicable Law

10.1 All legal relationships between Merchant Logistics B.V. and the client are exclusively governed by Dutch law.
10.2 Disputes should preferably be resolved amicably. If this is not possible, disputes will be submitted to the competent court in the district where Merchant Logistics B.V. is located.

Final Provision

By using our services, the client agrees to these terms and conditions.