Privacy Policy

Privacy Statement Merchant Logistics B.V.

At Merchant Logistics B.V., we value the protection of your personal data. In this privacy statement, we explain which data we collect, why we do so, and what your rights are.

1. Who are we?

Merchant Logistics B.V.
Jules Verneweg 76
5015 BM Tilburg
Chamber of Commerce (KvK): 20114191
Email: info@merchantlogistics.nl
Phone: +31 (0)88-4650175
Website: www.merchantlogistics.nl
Fax: +31 (0)88-4650177

2. What personal data do we process?

We may process the following personal data, for example when you contact us by email, phone, or through the contact form:

• First and last name

• Company name

• Address details

• Email address

• Phone number

• Content of communication (such as questions or requests)

• IP address (when visiting the website)

• Data about your visit to our website (via cookies or analytics tools, if applicable)

3. Why do we collect this data?

We only process your data when necessary for:

• Providing our services

• Responding to your questions or requests

• Administrative and contractual purposes

• Improving our website and services

• Legal obligations

4. With whom do we share your data?

We do not share your data with third parties unless this is necessary for the execution of our services (for example, with carriers or customs partners), or if we are legally required to do so.

5. How long do we retain your data?

We retain your data no longer than necessary for the purpose for which it was collected, unless a legal retention obligation applies (such as for tax records).

6. How do we protect your data?

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, or disclosure.

7. Your rights

You have the right to:

• Access your personal data

• Correct or delete your data

• Restrict data processing

• Object to processing

• Data portability

You can submit a request via info@merchantlogistics.nl. We will respond within 30 days.

8. Cookies (if applicable)

Our website uses functional and analytical cookies. These help us improve the operation of the site. For tracking cookies, we ask for your explicit consent (if applicable).

9. Changes to this statement

We reserve the right to change this privacy statement. The most current version is always available on our website.

10. Contact

Do you have questions or complaints about how we process your personal data? Please contact us via info@merchantlogistics.nl.
You also have the right to submit a complaint to the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.